A Comprehensive Introduction to Spa Management - SPA 120

A Comprehensive Introduction to Spa Management
Integrative Health, Spa Management
Course Number
SPA 120


SPA120 introduces students to the spa industry and provides knowledge of the historical significance of spas and current industry trends and challenges. Students will become familiar with the major types of spas and different types of spa treatments. They will gain general knowledge of legal requirements for spa design and construction, major employment laws, and operational policies and practices. Important Complementary and Alternative Medicine modalities that can be utilized by the spa practitioner will also be presented. The course is focused on good business practices such as client management, ethics, and employee relations.


Approved by NCBTMB for 46 hours of continuing education in Business/Marketing (Home Study) - ACHS Provider #022396-00

Learning Outcomes

Describe types of spas and spa guests, and explain spa philosophy and the integration of mind, body, and spirit.
Identify the development of spa practices and traditions in various would cultures throughout history.
Describe the evolution of the spa industry in the past 50 years, including the development of spa-related businesses and organizations and the influence of spa on other aspects of contemporary society.
Identify key social, market, technology, treatment, industry, and environmental trends in the spa industry.
Explain how spas can achieve superior service by creating memorable experiences and delivering on their service promises.
Identify some of the traditions from which spa therapies have emerged and describe various treatments in the areas of massage, fitness, hydrotherapy, body treatments, and skin care.
Identify a spa’s revenue and cost centers, and describe how each works together for the profitability of the business.
Identify career opportunities in the spa industry, including advantages and disadvantages to a spa career, compensation and benefits, and opportunities for training, education, and licensing.
Describe typical days in the lives of resort, destination, and day spa directors, focusing on their interactions with guests, employees, and managers/owners.
Describe the importance of leadership, the strategies that ensure its success, the leadership skills that can take a spa from good to great, and the specific leadership needs of spas.
Identify ethical issues that affect spas.

Required Course Pack:

  • Online Materials and Library Resources (OMLR)

Required Textbooks:

View the required textbooks for this class, including ISBN, edition, and retail price, by visiting our Required Textbooks page

Total Course Price:

View the total course price including tuition, fees, course materials, and shipping online here.


Updated 7/14/19

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