SPA 120

A Comprehensive Introduction to Spa Management
Instructor
Department
Spa Management
Credits
2

 

SPA120 introduces students to the spa industry and provides knowledge of the historical significance of spas and current industry trends and challenges. Students will become familiar with the major types of spas and different types of spa treatments. They will gain general knowledge of legal requirements for spa design and construction, major employment laws, and operational policies and practices. Important Complementary and Alternative Medicine modalities that can be utilized by the spa practitioner will also be presented. The course is focused on good business practices such as client management, ethics, and employee relations.

Highlights

Approved by NCBTMB for 46 hours of continuing education in Business/Marketing (Home Study) - ACHS Provider #022396-00

Learning Outcomes

Describe types of spas and spa guests, and explain spa philosophy and the integration of mind, body, and spirit.
Identify the development of spa practices and traditions in various would cultures throughout history.
Describe the evolution of the spa industry in the past 50 years, including the development of spa-related businesses and organizations and the influence of spa on other aspects of contemporary society.
Identify key social, market, technology, treatment, industry, and environmental trends in the spa industry.
Explain how spas can achieve superior service by creating memorable experiences and delivering on their service promises.
Identify some of the traditions from which spa therapies have emerged and describe various treatments in the areas of massage, fitness, hydrotherapy, body treatments, and skin care.
Identify a spa’s revenue and cost centers, and describe how each works together for the profitability of the business.
Identify career opportunities in the spa industry, including advantages and disadvantages to a spa career, compensation and benefits, and opportunities for training, education, and licensing.
Describe typical days in the lives of resort, destination, and day spa directors, focusing on their interactions with guests, employees, and managers/owners.
Describe the importance of leadership, the strategies that ensure its success, the leadership skills that can take a spa from good to great, and the specific leadership needs of spas.
Identify ethical issues that affect spas.

Required Materials (Course Pack)

The Required Materials (or Course Pack) cost—including standard shipping within the United States—is $91.00. This includes:

  • Online Materials and Library Resources (OMLR) - $76

Get the most up to date information about required textbooks for this class, including ISBN, edition and price, by visiting our Required Textbooks page

Total Course Price: $330 (2 credits x $165 per credit) + $91 Course Pack + $99 Textbook = $520

  • Does not include Registration Fee, which is $200 per program or $30 per credit if enrolling in single courses.

Maximum Enrollment

30 students

 

Updated 7/22/18

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