Holistic Spa Management
We offer a full range of health and wellness programs for spa ownership and management
Explore Your Passion For Wellness
Holistic Spa Management
About Holistic Spa Management
The Holistic Spa Management program is perfect for Spa managers and spa owners who want to gain a more comprehensive understanding of spa management in a short time frame.
Massage therapists, estheticians, and spa attendants looking to grow their career in the spa industry can learn more about the business of spa management. Medical professionals who are seeking a career change are also great candidates.
We have suspended our traditional spa programs due to COVID19, however the business components from the spa programs are still available under the Business Department.
Want to Learn More About Ways to Bring Integrative Health and Wellness into Your Spa or Expand Your Wellness Services?
Frequently Asked Questions
Holistic Spa Management Questions
Most Spa Managers will hold a college degree and all Spa Managers must have previous spa experience (as a receptionist or technician). Spa Managers will need proficiency in product knowledge, customer service, and staff supervision (all of which are covered in our courses). It can be beneficial to also have experience in a broader range of integrative health and wellness protocols so managers can answer client questions, be knowledgable about wellness services, and share information about spa products that support wellness.
Spa Managers are responsible for the success of daily spa operations. Their objectives are achieved through hands-on leadership and team supervision. They are typically the face of the front-line, as they interact with every participant in the spa experience (employees, patrons, vendors, and business stake-holders). Spa Managers typically work under the supervision of a Spa Director or Spa Owner, or may be running their own spa or wellness center.
Spa Managers typically have at least two years of practical experience in a supervisory role (in another spa or in a comparable hospitality environment). Most Spa Managers are promoted from within the organization after demonstrating proficiency in another supervisory role. For example, a receptionist may eventually be promoted to a lead receptionist (with some supervisory responsibility). They may then be considered for a supervisory role when the position becomes available. The next step in a Spa Manager’s career would be to become Spa Director.
Compensation varies by market and the size of spa operation. According to a recent compensation survey (ISPA, 2016), the average range of compensation for a Spa Director is $61K – $84K annually, based on the type of spa and previous experience. Traditionally, resort/hotel spas pay the most, and day spas pay the least.
“The program met my education goal expectations as I was able to gain a solid foundation in strategic planning for spas, identifying current and emerging trends, retail pricing and operation, visual merchandising, inventory management, business forecasting, implementation of aromatherapy, and increase productivity. Most important I am equipped to enhance the working environment of spa staff and provide stellar customer satisfaction..”
Dr. Deborah Leible
Holistic Spa Management Graduate