How to Communicate in the Workplace


Communication is flowing, and then all of a sudden, a co-worker says something that throws us into a reaction we didn’t expect. This can happen at work or in our personal life. So what do we do in those moments, so we can move to a more effective and open dialog?

Learn techniques for self-intervention and analysis to help you communicate powerfully for success. We’ll explore the importance of attitude, resourcefulness, how to manage your mind, and what it means to manage up.

Learning Outcomes

  • Assess your current state of affairs

  • Understand the impact of attitude on success

  • Uncover your motives in communication

  • Identify the elements of a powerful conversation

  • Describe and demonstrate what “yes, and…” means

  • Recognize and describe obstacles to achieving your goals

  • Describe the elements that comprise a strong work ethic

  • Understand how to “manage up”

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