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Communication is flowing, and then all of a sudden, a co-worker says something that throws us into a reaction we didn’t expect. This can happen at work or in our personal life. So what do we do in those moments, so we can move to a more effective and open dialog?
Learn techniques for self-intervention and analysis to help you communicate powerfully for success. We’ll explore the importance of attitude, resourcefulness, how to manage your mind, and what it means to manage up.
Assess your current state of affairs
Understand the impact of attitude on success
Uncover your motives in communication
Identify the elements of a powerful conversation
Describe and demonstrate what “yes, and…” means
Recognize and describe obstacles to achieving your goals
Describe the elements that comprise a strong work ethic
Understand how to “manage up”
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