Campus & Apothecary Shoppe
5005 S. Macadam Ave.
Portland, OR 97239
Campus & Shoppe Hours
Monday through Friday
8:30 a.m. to 4:30 p.m. PST
Phone
(800) 487-8839
503-244-0726
Business Hours
Monday through Friday
8:30 a.m. to 5:30 p.m. PST
Amanda has been with the American College of Healthcare Sciences (ACHS) since 2018, bringing over a decade of management and customer service experience. She currently serves as the Director of Student Accounts and Business Operations, overseeing student accounts and financial processes to support ACHS students. A lifelong resident of the Willamette Valley, she loves to be close to the Oregon coast as well as the mountains. In her free time, she loves cooking, traveling, and spending time with her husband and children.
Being in the customer service industry prior to this role has provided Amanda experience and training in conflict resolution like handling disputes, financial hardships and working on students with past due balance, having clear and professional communication with vendors and students as well as balancing financial policies with a compassionate approach to student concerns. Amanda has expertise in tuition billing, payment plans, financial holds, and collections. Familiarity with Title IV (financial aid compliance), FERPA, and other higher education regulations. Ensuring timely collection of student payments while maintaining positive student relationships. Leading teams, training staff, and fostering professional growth.
An accomplishment Amanda is proud of is receiving feedback from her team that they are happy to come to work and are passionate about what they do as well as that her leadership in the department really meant a lot.
“Being able to support students on their journey into a field they are passionate about excites me most about the work I do.”
Place of Study: Linn Benton Community College
Educational Background: AAOT
5005 S. Macadam Ave.
Portland, OR 97239
Monday through Friday
8:30 a.m. to 4:30 p.m. PST
(800) 487-8839
503-244-0726
Monday through Friday
8:30 a.m. to 5:30 p.m. PST